Shipping

SHIPPING

  • We will carefully pack and dispatch your order within 24-48 hours of receiving it.
  • If you need to change the size of your order, please let us know as soon as possible. We will do our best to accommodate your request, but please keep in mind that we may not be able to make changes if the order has already been shipped.
  • Unfortunately, we are unable to change the style of an order after it has been placed due to price variations.

    • Can I cancel my order?

    Please contact Fleximaa as soon as possible if you wish to cancel your order. Our team will check the order status and confirm whether cancellation is possible. Your order is cancelled only after Fleximaa confirms it.

    RETURNS AND REPLACEMENTS

    We accept returns only for damaged or defective garments. Please report the damage or defect within 3 days of delivery by emailing sales@fleximaa.com or contacting us on WhatsApp at +91 93443 48770. Eligible damaged or defective garments will be replaced at no cost to you.

    Order and size confirmation

    We confirm your order and size by phone or WhatsApp before dispatch. Please check the size chart carefully before confirming your size.

    Approved refunds

    If a refund is approved, it will be processed after the returned garment has been received and inspected. Approved refunds are issued to the original payment method within 10 business days. Your bank or payment provider may take additional time to post the refund. If more than 15 business days have passed since refund approval, please contact sales@fleximaa.com.

    Read the full Refund Policy.

    RETURNS FAQ

    What should I do if my garment arrives damaged or defective?

    Please report the damage or defect within 3 days of delivery by emailing sales@fleximaa.com or contacting us on WhatsApp at +91 93443 48770. We review the reported issue, and eligible damaged or defective garments are replaced at no cost to you.

    How are approved refunds processed?

    If a refund is approved, it is processed after the returned garment has been received and inspected. Approved refunds are issued to the original payment method within 10 business days. Your bank or payment provider may take additional time to post the refund. If more than 15 business days have passed since refund approval, please email sales@fleximaa.com.

    How can I contact Fleximaa about a return?

    Email sales@fleximaa.com or contact us on WhatsApp at +91 93443 48770.