Returns & refunds
Understand what is eligible and how to get help.
We confirm orders and sizes by phone or WhatsApp. Check the size chart carefully before confirming.
How it works
- 1Contact usReport the damage or defect within 3 days of delivery.
- 2We review the issueOur team checks the reported damage or defect.
- 3ResolutionEligible damaged or defective garments are replaced at no cost.
Approved refunds
If a refund is approved, it is processed after the returned garment is received and inspected. Approved refunds go to the original payment method within10 business days. Your bank or payment provider may take additional time.
If more than 15 business days have passed since refund approval, contact sales@fleximaa.com.
Read the full returns & refunds policy
Returns and replacements
We accept returns only for damaged or defective garments. Please report the damage or defect within 3 days of delivery by emailing sales@fleximaa.com or contacting us on WhatsApp at +91 93443 48770. Eligible damaged or defective garments will be replaced at no cost to you.
Order and size confirmation
We confirm your order and size by phone or WhatsApp before dispatch. Please check the size chart carefully before confirming your size.
Approved refunds
If a refund is approved, it will be processed after the returned garment has been received and inspected. Approved refunds are issued to the original payment method within 10 business days. Your bank or payment provider may take additional time to post the refund. If more than 15 business days have passed since refund approval, please contact sales@fleximaa.com.